Contact information

THEODORE

THDR Australia Pty Ltd (ABN 73 695 568 640), trading as THEODORE.

Customer service

Email: hello@thdr.co
Phone (Australia): 1300 395 829 · (02) 9136 2520
Phone (New Zealand): +64 9 925 5539
Phone (Singapore): +65 3125 4759
Phone (United States): +1 917 779 8437
Phone (Canada): +1 418 800 3142
International: +61 2 9136 2520

Our customer service team is available during Sydney business hours (AEST/AEDT). Outside those hours, leave a message or email and we will come back to you.

Sydney studio

88 Pitt Street, Redfern NSW 2016, Australia
Visits are by appointment only. Book at thdr.co/book.

United States office

THDR Group, 48 Wall Street, 11th Floor, New York City NY 10005, United States (correspondence only; no appointments).

Legal and privacy

Privacy requests (access, correction, deletion, opt-out): hello@thdr.co, or by post to 88 Pitt Street, Redfern NSW 2016, Australia.
Returns and warranty claims: hello@thdr.co. See our Returns & Warranty Policy.